How can I activate the license key I purchased?
After logging into your License Management panel, go to the "License Management" section under the "My Services" tab. Simply paste the key we sent you into the relevant field and click the "Activate" button. The process will be completed instantly.
Will I be able to benefit from updates during my license period?
Yes, as long as you have an active license, you will have free access to all released critical security patches and new feature updates. Your panel will automatically check for updates.
Can I cancel my license or get a refund?
Since license keys are digital, one-time-use products, refunds cannot be issued once activation has occurred. However, if you encounter any technical issues, our support team is available 24/7 to resolve them.
Can I transfer my license if I change my server?
Yes, your license is bound to an IP address or hardware ID. For server migrations, we provide a "Reissue" option through our portal, allowing you to release the license from the old server and assign it to the new one.
Can I test Panelica before purchasing?
Certainly! A limited-time trial version is available for you to explore all the features Panelica offers. Once satisfied with the performance, you can upgrade to the full version by entering your license key without affecting your current setup.